Letter from the CEO
Greetings and Welcome to the Mountain Valley Community Bank’s Web site!
We are pleased that you took time to visit us. We strive to make your web experience comparable with your on site visit to one of our locations.
At Mountain Valley, we are committed to quality customer service at every level. We feel we can compete with the largest of financial service providers on products, we aspire to offer unmatched personal service to our clients. We believe in the “old fashion” methods of customer service. We focus on simple service levels. That focus is what sets us apart from our competitors. We have standards on simple customer service benchmarks on the everyday items, like answering the phone with a real person. Ask our folks about the Sundown Rule! We employ it at Mountain Valley Community Bank!
Today many of our clients seek the convenience of the web. Our goal is to provide the same level of service with the technological side of banking.
We know in today's world you have many banking options. Thank you for taking the time to visit us online! We hope you will take the time to visit one of our locations in person. We believe you will notice a difference in our service!
Marc J Greene